1 reviews | Active since Mar 2009

17 Jul 2018, 11:54

Vodacom does NOT respect your privacy or your money.

Vodacom is THE most intrusive company ever!!! They sue YOUR data, to download and install, UNWANTED software on your phone. Miracle Rugby Launcher is one of them!! What is a miracle about that?? And that is NOT where it stops. They cahnge your wallpapers and screensavers to Vodacom. My phone is SO full of unwanted software, whenever I want to update the software on the phone, I get the message, not enough space. If I cannot use a phone for the purpose I bought for....THEN....Why do I have it?? I paid for the phone. So WHO gives Vodacom the right to be so intrusive. WHY do they keep ON and ON, changing my screensavers and wallpapers EVERYDAY!!! It is about time, consumers stand up and say enough is enough!! YOU DO NOT have permission to this!! I want ALL of these energy consuming, space robbing, Vodacom Malware OFF MY PHONE. I want the ORIGINAL manufacturers, UNTAMPERED software for my Vodacom TAB 10". Best unwanted marketing ever. Use OTHER peoples money to advertise your UNWANTED MALWARE. Does the consumer NOT have right, to decide HIMSELF, what he want and does NOT want on his phone. Am I forced to see Vodacom's IRRITATING logo, and screensaver on my phone everyday????

0
Replies (2)
Vodacom
Vodacom's reply17 Jul 2018, 13:05
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

's update17 Jul 2018, 15:50
Reviewer Update
THIS is the only feedback I got: Dear Vodacom Customer. Your service ticket with reference number EC-1KJH-2XXYA4 has been closed. Thank you Vodacom.From: + ********** 0011 Sent: 17 July 3:09pm