Vodacom does not respect its clients

Vodacom is the worst network in South Africa and has no respect or their clientele!

On the 25th of May I phoned Vodacom cancellations to cancel my contracts that I had with Vodacom. At first their systems were rebooted the minute I phoned in and after waiting 15 minutes the woman asked me why I wanted to cancel. After giving my reasons she literally would not accept my cancelation and hassled me with other deals for over 30 minutes. When I refused all her offers she lost it with me and literally started using attitude to tell me how foolish it was that I didn't accept her offers since I could never find such good offers anywhere else.

In July I went to go pay my final payment only to find out that the consultant never canceled my contracts. After 4 more days of waiting and calling they came back to me claiming that I never requested a cancelation on the 25th even after a different consultant told me he saw that I did lodge a cancelation request, but it was never fulfilled.

Vodacom is a mess and ***** and does not deserve good clientele. After 15 years I can't believe this is what I get. They are irresponsible and please note that whenever they tell you that they are recording your call, it doesn't mean that they will send it to you when you ask for it. They may say they'll send it to you, but they dont. They do not take responsibility for their actions and my contract is still not canceled even after days of calling them.