Vodacom does not remove accounts after they have been paid up.

Item: Vodacom
Rating: 1
Author: Nirvana A

I have had my contract with Vodacom cancelled over 3 months ago, however they have not removed my account from the credit bureau and this shows I owe Vodacom money.

How is this possible???

This is affecting my credit status.

VODACOM get this is sorted out and remove my account from the bureau.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 Jun 2019, 16:50

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Jun 2019, 16:50

Official