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elton J
1 reviews | Active since Nov 2011
15 Mar 2016, 13:54
vodacom does not provide service and product
i cannot get my phone issues sorted out. i even upgraded to a new contract 2weeks ago but the new cell now also drops calls and clients say its as if i cut them off and they get a user busy message. i was getting a missed call sm. now nothing.<br> i have contacted vodacare extensively, vodashop fourways and online chatting. no on helps no one escalates!<br> vodacom is ruining my business. now at the time of this report i am chatting to Denise who is useless and when i ask for her surname refuses!!! says its denise. i have a screen shot. get a manager to call me someone not working in a call centre to call me!!!<br> Denise refused to even direct me!!!
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Replies (1)Vodacom's replyOfficial
15 Mar 2016, 20:56Hello elton jacobsen,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Vodacom's reply15 Mar 2016, 20:56
Official
Hello elton jacobsen,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
