Vodacom does not provide goods customers pay for on Red contracts

<p>My husband entered into a Red Classic Plus contract on March 21st at the Cresta Vodacom store. As part of the contract, he was supposed to get a Galazy S3 Frontier watch and a super rugby jersey of his choice. Cresta store said they would get stock of the watch and jersey in a few days. We've followed up on several occasions since then (they don't even bother to contact you if the stock doesn't arrive as promised), and they cannot tell us when they will receive stock, and don't seem to care. The monthly contract fee obviously includes the cost of these two items, and it is unfair and disingenuous that Vodacom charges customers without having supp**** them with all the devices/goods that are part of the contract. It is sickening how much Vodacom advertises these contracts on TV (especially during the rugby) and elsewhere, but then doesn't stick to the terms of the contract. On the weekend we once again visited the store, and they told us no stock, and they didn't know when it would arrive. In my opinion, this amounts to *****.</p>