1 reviews | Active since Dec 2016

04 Mar 2019, 09:36

Vodacom does not need clients??

I have been trying to do upgrades on two of my lines for the past month. I am told that it will be actioned by your online store, but to date I have been ignored by your staff. I am clearly not needed nor respected as a client...

0
Replies (3)
Vodacom
Vodacom's reply04 Mar 2019, 10:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update06 Mar 2019, 09:13
Reviewer Update
I am still waiting for the call.....
's update08 Mar 2019, 13:10
Reviewer Update
No I WAS NOT! That special that was confirmed and I was suppose to get, I NEVER GOT IT! I am currently really unhappy with Vodacom!