VODACOM DOES NOT LISTEN, THEIR CONSULTANTS DO PROVIDE INFORMATION, THEY COST YOU MONEY AND TIME!!!!!!

I have spoken to 9 consultants after trying to reconnect to my new residence beginning with the sales consultant Nxolo tried to retain me as client sold me a 12 month package, promised me I will be connected by the 1 June and then failed to tell me that there is 30 day reconnection waiting period. 02 Jun - Spoke to Wassim who tried to help reconnect me then said he was sending an email to Vumatel with no information about what is the problem. I spoke to, Cindy who made me do a run around looking for an adapter for the Vodacom modem thereafter spoke to Junaid for 40 mins and he then said I have to wait 48hrs, thereafter, I spoke to other consultants who gave me the same story. On Wednesday 5 June I Asanda where I tried to cancel and he kept me on the line for 25mins trying to retain me, promising me he will call me the next day and I will be connected, but I am still waiting. on the 06 June I spoke to Sachin Jordaan and he kept me on the line for another 28 mins trying to retain me and also promised to call me and get me connected by the 7 June, advising that he is a senior consultant and he will get me connected, I proceeded to tell him to cancel the new package as VODACOM has cost me alot of money just calling them and spending money on data so that my kids are able to study. He said he will cancel giving me a reference number: SR***. Sachin Jordaan also advised that cancellations take 30 days as well. I am frustrated will the incompetencies of Vodacom employees. I have now signed up with the new supplier but I cannot be connected because of the *********** Vodacom employees who have not followed instructions of cancellation. To Vodacom Management, can you please cancel my package with you, you are COSTING ME MONEY TO CALL YOU EVERY DAY SINCE THE 2ND OF JUNE. PLEASE PLEASE PLEASE, PAY ATTENTION!!!!!