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Calvin C
1 reviews | Active since Oct 2015
21 Oct 2024, 16:59
Vodacom does not know whats going!!!!
App**** for a new contract online. Confirmation call received. All done after 10 security questions. Then, 3 more calls to do Confirmations. Every call confirms that the person before that they didn’t do what they supposed to do. Eventually I told them to cancel everything. Whether that will be done who knows because no one calling knows whats going on
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Vodacom's replyOfficial
22 Oct 2024, 09:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2024, 09:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team