Vodacom does not know what is happening in their finance departments.....

<p>A month ago i cancelled my vodacom contract because i was given the opportuinity to study abroad. I received my quotes from vodacom and after speaking to them i was advised that i can go to any vodacom store to make the payment on my account to close it. So on the 29th June 2016 I went to Chatz at Mall@Reds to make the payment. I reconfim with the lady that I can make payments and she confirmed and was even very kind to email the details for me to ********** . Needless to say a month has passed I had to send my dad 3 times to the vodacom shop where they have emailed it another 3 times. Vodacom has went and debit my account with R 4500.00. Now Vodacom you are currently sitting with an additional R 4500 of mine. When am i getting this money back? Will i receive it back with intresest. Does your departments know what the hell is happening within vodacom. It surely does not look like it and when you ask the call centre they seem also not to understand your processes. I am very dissappointed with vodacom and i can tell that i will not recommend you to anyone. A lesson learned maybe i should have stayed with MTN</p>