tR
tracey R
1 reviews | Active since Aug 2016
04 Feb 2021, 16:24
Vodacom does not know the meaning of service delivery
I'm giving these people 2 star cos apparently you can't give them less. Today is the 4th and ibstra5of fixing my bill that I've been emailing me about vodacom has the audacity to call and request payment to stay connected. But this has become the normal of pathetic service over client resolve. If September 2020 and only these generic replies on here that someone will make contact only to appear that they doing something. Very sad exhausting and tiring provider is this vodacom
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Replies (1)Vodacom's replyOfficial
04 Feb 2021, 18:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Feb 2021, 18:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
