CF
Cheyne F
1 reviews | Active since Mar 2014
01 Oct 2019, 11:57
Vodacom does not know how allocate data
I bought data through their app on Sunday morning. I still have not received it. I have proved multiple times that I have bought it but they still will not provide the data. Their response to this will probably be to pass on my contact details so that I can continue proving that I have purchased data. Shocking service. I even got **** to by them once when they said 'your data will be allocated through the day', that was yesterday.
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Replies (2)
Vodacom's replyOfficial
01 Oct 2019, 13:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Oct 2019, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Oct 2019, 14:39Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Oct 2019, 14:39
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,