Vodacom does not honor cancelation
I followed due process to cancel my Fibre because there isn't Fibre where I moved to and I'm still being charged for the third month now. They've increased the amount and I can't block it from my banking app. Now I must go into the bank. I will be laying a complaint against vodacom
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Vodacom's replyOfficial
26 Nov 2020, 06:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Nov 2020, 06:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team