MS
Monique S
1 reviews | Active since Aug 2016
12 Dec 2022, 11:00
Vodacom does not have a heart
So I have been unemployed for a few months. I have been going to interviews but no luck. I have pleaded with you to switch me back on as employers cannot get into contact with me as you have switched off everything. Which also means I cannot look for a job. Now I got a full invoice for the whole month I have been switched off. Are you kidding me??? I sent emails to *** but NO RESPONSE. Not even a word. I have had previous issues with " SAs Best Network" which also took forever to sort out.
Just have a heart Vodacom. This is seriously just heartless. Oh and remember you can't phone me. You switched that off
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Vodacom's replyOfficial
12 Dec 2022, 12:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2022, 12:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Monique S's updateReviewer Update
13 Dec 2022, 10:29I CANNOT PHONE ANYONE. NOT EVEN FREE CALLS. WAKE UP AND READ THE WHOLE ISSUE. JUST BECAUSE YOU REP**** PRIVATELY MEANS NOTHING. I HAVE BEEN SWITCHED OFF COMPLETELY
MS
Monique S's update13 Dec 2022, 10:29
Reviewer Update
I CANNOT PHONE ANYONE. NOT EVEN FREE CALLS. WAKE UP AND READ THE WHOLE ISSUE. JUST BECAUSE YOU REP**** PRIVATELY MEANS NOTHING. I HAVE BEEN SWITCHED OFF COMPLETELY