tK
tafadzwa K

1 reviews | Active since Aug 2018

10 Aug 2018, 08:33

vodacom does not guarantee warranty

I have send my phone for repairs twice now in a space of 4months since new .i was once told that my unit was replaced with a new unit but returned it back because it wasn’t new ,Took my phone in for repairs got it back but still faulty .I am going to block your debt orders for next month if this issue isn’t resolved i can’t keep coming there for something that u can’t fix .I pay 1800 to you monthly this isn’t fair if this issue isn’t resolved forget about next month payment

0
Replies (2)
Vodacom
Vodacom's reply10 Aug 2018, 08:54
Official

Good day Mr Fourie.

As per our recent conversation.

Kinldy be advised that the refund was processed after the 10th July.

Please refer to ***.

I have also escalated your query to our retentions department for further review and feedback to you.

Warm regards,

Shad

tK
tafadzwa K's update10 Aug 2018, 09:28
Reviewer Update
Morning Is the above email directed to me Name:-Tafadzwa Kunyavapa Acc#I **********