Vodacom does not give a sh*t

So i accidently bought airtime for the wrong number. I called my bank and they said they cannot reverse the transaction. I then call vodacom and ask if there is anything they can do to reverse the transaction or just transfer the airtime to me. I was advised to call the number I accidentally bought the airtime for and ask the person to transfer it to me. I have been trying to call the number the whole day, but its just goes straight to voicemail.

It would be OK if it was R29 or some small amount, but I bought R350 airtime and now it's just gone.

Vodacom says there is nothing they can do and I must just live with it.

I take responsibility for incorrectly inputting the number, but there should still be systems in place where customers can reverse or transfer airtime that is accidentally purchased for an incorrect number.

I am really upset about this and once again vodacom shows me that they can just sit back and do nothing.

Thank you vodacom. Once my contract is done, I will do like most people and moved to Telkom ??