Vodacom does not give a damn!- fibre uncapped a setup

I have thad THE WROST SERVICE EVER WITH VODACOM

I signed up for the uncapped fibre and received my equipment on Tuesday ( 23/04/2019) I cancelled my CELL C contract after 24 months of great service to take this ****- I have no internet in my house, cannot stream or do any assignments because there is absolutekly no internet in my house!

I was promised interim LTE whilst i wait for the fibre installation- ITS BEEN DAYZZZZZ nobody can get the router configured

I had to call the Fibre call centre, ive spoekn to Vuyisile that told me 48 hrs ( 24/04/2019) I was promised a call by TOM a supervisor on the floor, never called me

I then spoke to AZA no assistance. Faizel. not much help all empty promises- Ive stopped taking names halfway through this schelp because nobody there gives one damn about the customer

Can i get this damn router configured ASAP or cancel this **** IVE JUST ABOUT HAD ENOUGH

Oh and also, just to whoever reads this - my friend signed up with MWEB it was plug and play- she got home they took her through the configuration and voila~! internet immediately and here i am begging to someone to assist me