1 reviews | Active since May 2012
VODACOM DOES NOT GIVE A DAM
<p>After being a client with Vodacom since 2004, they still don't give a dam. I did my upgrade with Claudia on the 25 April 2017 and she assured me i will have the phone with in 5 days and after explaining to her numerous times that I work on the road so they need to call me to find out where I will so they can deliver the phone she assured me numerous times that someone will call me before deliver. It has now 15 days still no phone yet they have started with the new contract. How can the new contract start if i do not have the new phone. Now I getc told they don't have stock of the extra package that was suppose to come with my phone so I can't get my phone. And RAM the courier company claim that they phone me numerous times I would like to see proof of that. This whole ordeal has been such a let down that i just want to cancel my whole contract. And they Bestill of all is Vodacom still does not Give a DAM</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
