AH
Anthony H
1 reviews | Active since May 2022
06 May 2022, 14:38
Vodacom does not get back to you - horrible, no non-existent customer support!
Hi, I app**** for 2 new contracts and sent Nomfundo Zungu as well as *** the requested documents
After numerous calls as well as emails I still haven't received any feedback
Now my cell number is also blocked on your support number ***4 - what a joke!?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 May 2022, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2022, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AH
Anthony H's updateReviewer Update
10 May 2022, 12:11Hi it is now 10'th of May and nobody from Vodacom has contacted me yet?
AH
Anthony H's update10 May 2022, 12:11
Reviewer Update
Hi it is now 10'th of May and nobody from Vodacom has contacted me yet?
AH
Anthony H's updateReviewer Update
10 May 2022, 12:21Also please unblock my number from your customer care number ***4, how am I supposed to get help if you block my number? It is blocked because I've been trying to get feedback regarding my application and I keep getting cut off while waiting for someone to assist me?!
AH
Anthony H's update10 May 2022, 12:21
Reviewer Update
Also please unblock my number from your customer care number ***4, how am I supposed to get help if you block my number? It is blocked because I've been trying to get feedback regarding my application and I keep getting cut off while waiting for someone to assist me?!