CB
Christo B
1 reviews | Active since Sept 2009
17 Apr 2019, 10:39
Vodacom does not exist anymore
So my previous issue is STILL not resolved and here we sit with a new problem. Vodacom absolutely ignores customers, their problems and even block you on social media when trying to communicate with them. Now all my data, on both devices, turned up as 0.00. I have not even switched the data on for this month and 2.9gig just simply disappeared. Now Vodacom...how do I get answers???You dont answer my emails, you dont answer my calls, you have blocked me on Facebook Messenger. So what now????Im not going to pay you 1 cent from now on, until the contract expires. Then we will see who jumps up and down trying to communicate with me
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Replies (1)Vodacom's replyOfficial
17 Apr 2019, 11:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Apr 2019, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
