Vodacom does not even know what they bill people

<p>When upgrading my phone I was told that the bill would be around R720 at the end of the month. When Vodacom did bill me I was billed R1 800. No one in any of the call centres was able to give me the same answer as to why that extra money was charged.<br />A query was eventually raised with the acounts department that will take 3 to 7 days to resolve. When Vodacom wants money from you its easy but when they give you incorrect information and connot justify their charges they make you wait. Usless service , poor support and abosolutley no accountailty to their customers. Last time you recieve my business if this terrible service continues. </p>