Vodacom does not do cancellations. ... Worse service ever

I have two products that I have cancelled with Vodacom and instead of cancelling they reinstated the products and are still deducting the money from my account.. I have made several calls and have reference numbers. Their service staff in *********** as all I've received is empty promises.. I have had to deal with different agents each time I called and have shared my frustration with each one. There supervisors need training as they are clueless. Pathetic service and I have been their client for too many years. If anyone is considering doing business with them, I suggest you rethink that decision. .