Vodacom Does NOT Deliver on its promises.

I made a call to Vodacom to cancel my contract as it expired in January 2021 and I found a better deal at MTN. When I called on the 25th February, I was promised a deal match. Once all the details were gathered, the process was started. I then called again two weeks later as I had heard nothing back from Vodacome. There was no record on the system, so I explained it all again. I was called to inform me that the deal was matched in terms of the Samsung Galaxy Ultra, with Galaxy pods and smart tag and data - they were just working out how to equal the R1000 gift voucher. I waited again. When I called in this afternoon 31st Marsch, the person on the helpline said there is no record on the system of the deal match and wanted to offer me a new deal!!!!