JL
Janet L
1 reviews | Active since Sept 2020
12 Sept 2020, 19:27
Vodacom does not deliver.
I wanted to move to Telkom and Vodacom has assured me they would match the offer received from Telkom.
They have promised to phone me back 7 times to date, every time I want to cancel they tell me someone will phone me to sort out the offer but to no surprise I still haven’t heard from them. When I want to hold and sort the problem out they promise someone will phone me but still no one has.
Please just tell me if you don’t want my business I will gladly move it is irritating now.
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Replies (1)Vodacom's replyOfficial
12 Sept 2020, 22:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2020, 22:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
