JL
Janet L

1 reviews | Active since Sept 2020

12 Sept 2020, 19:27

Vodacom does not deliver.

I wanted to move to Telkom and Vodacom has assured me they would match the offer received from Telkom.

They have promised to phone me back 7 times to date, every time I want to cancel they tell me someone will phone me to sort out the offer but to no surprise I still haven’t heard from them. When I want to hold and sort the problem out they promise someone will phone me but still no one has.

Please just tell me if you don’t want my business I will gladly move it is irritating now.

0
Replies (1)
Vodacom
Vodacom's reply12 Sept 2020, 22:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team