RM
Rozanne M

1 reviews | Active since Oct 2015

22 Jan 2020, 09:06

VODACOM - DOES NOT COMPLY TO THE POPI ACT AND DOES NOT CARE ABOUT THEIR CLIENTS

Vodacom Carnival Mall employs the most IMMORAL & USELESS PEOPLE. THE MANAGER DOES NOT EVEN KNOW HOW TO DEAL WITH *********** STAFF MEMBERS BECAUSE SHE ONLY CARES ABOUT SALES. I DID A TRANSFER OF OWNERSHIP ON A CONTRACT THE BEGINNING OF JANUARY BUT THEY ARE STILL *******LY DEDCUCTING A DORMANT BANK ACCOUNT WHICH IS COSTING ME EVEN MORE! SOMEONE NEEDS TO SORT THIS OUT BECAUSE GETTING THROUGH A COMPETENT CUSTOMER AGENT DOES NOT EXIST AT THIS USELESS SERVICE . PROVIDER. THEY DESERVE A ZERO RATING THATS HOW USELESS THEY ARE!!!

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Replies (1)
Vodacom
Vodacom's reply22 Jan 2020, 09:55
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team