VODACOM DOES NOT COMMUNICATE

I phoned Vodacom to ask them to send me our October statement as we had not received it. After being transferred from one department to the next without getting any person who would take responsibility for issuing an account, I resorted to sending them an e-mail. That was two weeks ago and I still have not received a single response from them. <br> <br> They're quick to debit your account with the outstanding balance, but when it comes to service, they are PRETTY PATHETIC!!!!