mB
mahesh B

1 reviews | Active since Aug 2011

13 Oct 2022, 16:47

Vodacom does not cater for Indians anymore

After 27 years of loyal support as a Red VIP customer to Vodacom,they now decided to block my line due to a petty amount outstanding of R300.The ironic part of this is there were times before that I was late with R5000 but my line was never blocked.Mo notification was sent to me of this areas amount, no This is the first time I’ve been treated this way.I’ve tried to explain my query to various different team leaders but they all have the same arrogant unreasonable way of speaking to me which clearly indicates to me that Indians have no right to raise such queries.

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Replies (1)
Vodacom
Vodacom's reply14 Oct 2022, 07:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team