Vodacom does not care, your information is not safe with them. ***** exposure

Based on my experience, dealing with Vodacom you have no protection for *****. the company makes good sales but cannot protect you should ***** happen on your account.

On the 7th of September and 8th of September in Highveld Mall, two ********** accounts were opened in my name. I followed all the processes set out by Vodacom, sent my ID with signatures to their ***** Department. No response whatsover, when i call all the consultants say is that they will get back to me. yet money is debited from my account. I have done this 20 times already

What business is happy to make sales but do not protect their customers? I have been with Vodacom for 6 years yet they fail to protect me when in need. Still today money gets debited for ********** accounts. When I call Vodacom they just say they will get back to me.

Vodacom is a dinosaur, they are like all the big company giants of the past who have gotten too big to care about individual customers. So if you decide to make a buying decision maybe MTN or Cell C or a better network company of the future will protect you better. Do not just buy the product, consider how you can be protected by the company that you are buying from. Vodacom is all about sales, they don't care