Vodacom does not care for their cusomer
How much do I hate Vodacom. They added a service a while ago and fee that I did not ask for , I had to go through a process to get it credited and removed. Now they send a message that they will be adding a serve free for 24 months, then it reverts to being billed for. So now , I have to message no to a number at a cost. Disgusting , and a way to generate income at the client's inconvenience. When my contract is up, goodbye Vodacom.
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Vodacom's replyOfficial
16 Jul 2025, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jul 2025, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team