Vodacom does not care for customers!!!!!!!!

My Fibre account was canceled by Vodacom 2 months after I enquired about relocation process I did not apply for anything but I wanted information. From the 20th of May when they deducted the last payment, we were disconnected. My family has not been able to work and we have lot a lot of business. I have been in contact with Vodacom since the 20th, received many SR numbers but they couldn't reverse their own mistake. Last week I was asked to reapply and promised reconnection within 48 hrs. I am still without wifi and nobody cares????