Vodacom does not care at all

On Sunday i did an online upgrade on my tablet with Vodacom and received an email confirming this was sucessful almost immediately . On Monday night I phoned Vodacom 082135 to confirm my delivery adress only to be told this was cancelled for a dealer incorrect reason. The lady assisted me with re ordering . On Tuesday contacting Vodacom again this order was not completed as the confirmations team is supposed to confirm this order. This is despite me confirrming my order responding 3 times to sms’e received from Vodacom. So far I have made 7 calls to Vodacom totaling 38 minutes without completing an order placed more than 60 hours ago . There is a total lack of follow through with complaints at Vodacom and clearly your system is not working - Vodacomonlin ********** ********** 12 order