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Farieda B
1 reviews | Active since Jan 2019
07 May 2019, 15:30
VODACOM DOES NOT CARE ABOUT THERE CUSTOMERS
why is it so difficult for vodacom staff to understand my query. I've called in 4 times today, been hold on for 10 min then cut off. vodacom overbilled me and want me to pay the account before activating it. My account is normally R1000 and under. It is now on R3600... not my fault.
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Vodacom's replyOfficial
07 May 2019, 15:55 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2019, 15:55
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team