Vodacom does not care about their customers, only their money.

I phoned on 18 March to get an upgrade on my phone. Days later, a consultant informed me that the phone of my choice is out of stock and I subsequently only received it on 06 April. Upon making reception, I noticed that the watch that was supposed to be included in the deal was not included in the package. This was reported immediately and "esculated". I have phoned twice to enquire as to when I would be receiving said product and made it very clear that I get to come to South - Africa once a year for holiday (this time it took me 18 months to return) and then I return to another country for work. Today was insult to injury when I phoned and had to hold almost 30 minutes, only to be told that I'm not the only person with the problem and that I just have to wait, that the team leader is in a meeting and that he will phone me back today, which he did not bother to do. I was also told that stock on the watch is not a problem!