Vodacom does not care about their customers

I have signed a quote and sent it through to my account manager last Friday for my account to be migrated to a higher speed line. To date no one has contacted me, my line remains not migrated, Although i sent through various emails and made multiple calls, no one has assisted me as yet. Dineo Mogale Desk Partner Account Manager Team This woman is suppose to be my account manager, but she has been missing since last week. Dont ever use vodacom, sad disappointed and upset.