Vodacom does not care about their customers

Received a phone call for a Migration on my contract, after canceling the migration that same day, the migration was still added to my account. I phoned and asked numerous time to speak to the individuals that assisted me to no avail. I then moved onto emails but my requests was put on deaf ears. Today 2 months later I`m still struggling to get this of my name, where they have blocked my network.