AS
Aidan S

1 reviews | Active since Jul 2011

04 Aug 2016, 15:06

Vodacom does not care about their customers

<p>This complaint is linked to my previous complaint entitled greedy vodacom again. I received two emails about this complaint asking for more details and another informing me that it has been escalated to their online team. Today a week later no one has called me or even bothered to apologize for trying to blatantly ***** from me and any other data customer. Read my previous complaint entitled greedy vodacom again, call me and fix the problem. </p>

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Replies (1)
Vodacom
Vodacom's reply05 Aug 2016, 04:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team