Vodacom does not care about their business customers

Item: Vodacom
Rating: 1
Author: Michelle S

Is there anyone at Vodacom that can actually provide proper service to Business Customer that has been with Vodacom for more than 10 years? A basic upgrade and price match takes weeks with our current account manager.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

11 Feb 2022, 21:04

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply11 Feb 2022, 21:04

Official