NM
Nancy M
1 reviews | Active since Oct 2017
11 Jan 2023, 11:36
Vodacom does not care about the network problem of its customers.
I have not had network in my area for six days and I have phoned vodacom multiple times. The problem has not been addressed. Vodacom doesn't give a dumb about their customers. No network even now. I has to go out of the place where I stay to get network
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Jan 2023, 12:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2023, 12:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nancy M's updateReviewer Update
11 Jan 2023, 13:49The consultants are useless. I don't have internet connection or network. Yesterday they said they have escalated the issue, but I still have very little network and no internet connection. What is going on Vodacom?
NM
Nancy M's update11 Jan 2023, 13:49
Reviewer Update
The consultants are useless. I don't have internet connection or network. Yesterday they said they have escalated the issue, but I still have very little network and no internet connection. What is going on Vodacom?