GH
Grant H

1 reviews | Active since Jun 2011

05 Sept 2021, 18:51

Vodacom does not care about its customers

Yet again, No service from a "Service Provider". I requested a cancellation of a contract over a year and a half ago. To date you continue to take my money. its only a small amount but its the principle of the matter. the number in question is ***. I called in to have it cancelled which took 2 weeks to get hold of Vodacom. I am not happy and this has made the final decision to stop all my contracts as soon as they have expired. I want nothing to do with Your lack of Service. this is how you treat a 20 year old client. Oh I forgot I am just a number to your multi billion rand corporation. I would not recommend you to my worst enemy.

0
Replies (1)
Vodacom
Vodacom's reply06 Sept 2021, 07:17
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team