GH
Grant H
1 reviews | Active since Jun 2011
05 Sept 2021, 18:51
Vodacom does not care about its customers
Yet again, No service from a "Service Provider". I requested a cancellation of a contract over a year and a half ago. To date you continue to take my money. its only a small amount but its the principle of the matter. the number in question is ***. I called in to have it cancelled which took 2 weeks to get hold of Vodacom. I am not happy and this has made the final decision to stop all my contracts as soon as they have expired. I want nothing to do with Your lack of Service. this is how you treat a 20 year old client. Oh I forgot I am just a number to your multi billion rand corporation. I would not recommend you to my worst enemy.
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Replies (1)Vodacom's replyOfficial
06 Sept 2021, 07:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Sept 2021, 07:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
