Vodacom Does Not Care About Customers I

I bought a brand new phone from Game. It stopped working and when i took it back, i was advised that it had to go in for repairs. The device from sent from normal to advanced repair. I have been sitting without a device. Vodacom responded that a representative would contact me. That was nearly a week ago, an still no contact. I even tried emailing Itel, the maker of the Vision Pro, however no response. I would like my money back as i am not interested in Vodacom as a network. I need to be compensated for the inconvenience, and i will make sure that every site gets to know about their shocking service and the way that they treat their customers. Does anyone know any other site that i can post a review on ?