VODACOM DOES NOT CARE ABOUT CUSTOMERS BOTTOM LINE ONLY.

Last year complained that vodacom is charging me for debit orders returned without the bank nor vodacom could find fault, so Vodacom agreed to write fees back as I presented my bank statements to the branch they scanned it in to someone and said I would receive feedback. So I did not received feedback and I decided to call in so I was assisted. I explained that I will make payment and they have to change my status to cash and change my statement from phone to e-mail as I cannot open statements. So said and it was a waiting game as to date I have not received an amended statement to show they have rversed the fees so I can resume payment on my acoount. Well to date I am still waiting with no results , TO SAY THAT MY ACCOUNT HAS NOT BEEN PAID AND i HAVE NOT RECEIVED ANY FEEDBACK SINCE, WHAT AM I TO DO AS I HAVE NO INTERNET ACCESS ACCOUNT HAVE BEEN BLOCKED AFTER BEEN IN ARREARS FOR ONE MONTH WITHOUT MY QUERRY BEEN ATTENDED TOO. IF VODACOM CHOSE TO IGNORE MY LITTLE REQUEST THAN I CHOOSE NOT TO PAY THE ACCOUNT AND FOR THAT MATTER THEY ARE IN BREACH SO I WOULD NOT HAVE TO HONOUR MY 2 YEAR CONTRACT, SIMPLE AND EASY AS THAT, THEY CAN LIST ME AS I CAN GET ANOTHER CONTRACT FOR THE SAME THING TROUGH SOMONE ELSE NO SWEAT, WILL THE MIND I DO NOT THINK SO.