Vodacom does not Care about customer service Take fibre at own risk I swear.

Item: Vodacom
Rating: 1
Author: k.com maseko

32 days of waiting for Vodacom to instal fibre seriously call and instal Vodacom fibre at your own risk this company is good in telling a lie to the public and no service what so ever, I am still waiting and it gets boring complaining about the same company every single day,

Helpful (0)

Replies (3)

Vodacom's replyOfficial

21 Sept 2020, 16:50

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply21 Sept 2020, 16:50

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

k.com maseko's updateReviewer Update

22 Sept 2020, 08:46

And we still wait, nothing been done I love the automated response that is best thing you will get nothing else.

k.com maseko's update22 Sept 2020, 08:46

Reviewer Update

And we still wait, nothing been done I love the automated response that is best thing you will get nothing else.

k.com maseko's updateReviewer Update

22 Sept 2020, 16:33

Yet another day has gone past and nothing has been done literally nothing,

k.com maseko's update22 Sept 2020, 16:33

Reviewer Update

Yet another day has gone past and nothing has been done literally nothing,