1 reviews | Active since Jun 2015
Vodacom does not care about customer service
Dear Vodacom, the biggest mobile network in South Africa. Thank you for nothing, or rather, thank you more the following:- Shocking service Your bully attitude Your total incompetence to meet your deadlines You inability to resolve queries & enquiries Your threatening attitude Your promptness in suspending my service whilst YOUR investigation has not found any logic explanation to my 7 month enquiry Your total lack of communication in your stores Waiting for me, a customer, to contact your call centre to find out that you have deleted my number of the network and that I have to re- apply to get connected again (take note, after just forced to pay your ridiculous claimed data consumption) Wasting more valuable time insisting that I have to visit one of your shops to get a new sim card, pay a reactivation fee, insisting on a debit order to take / ***** my money like you did since December 2014. <br> <br> <br> <br> .... Thank you Vodacom, you are certainly the biggest, it shows...
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
