SW
Shay W

1 reviews | Active since Apr 2018

13 Apr 2018, 10:07

VODACOM DOES NOT CARE

I laid a complain with regards to VODACOM incorrect billing 2 weeks ago, and I am still waiting for the money that was ****** from me to be corrected in my statement and to be credited back to me.

I actually cannot believe you do not take ANY complaints seriously and that it takes contacting HELLO PETER to be assisted.

I really hope one day you can do your jobs

0
Replies (1)
Vodacom
Vodacom's reply13 Apr 2018, 11:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,