1 reviews | Active since Oct 2016

22 Oct 2016, 13:04

Vodacom Does NOT Care

<p>It's been 3 weeks, lots of phone calls and still no resolution. Whats the point of giving us a reference number if I still have to go through a long call center process only to be asked the same questions and explain myself over and over, so I hope this will be the last time and I will get someone to resolve my email and login issues. I cannot access my emails or my account login. The issue I was told needed an engineers help and that would take 48hours before an engineer would call me. Well that still has not happened....</p>

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Replies (1)
Vodacom
Vodacom's reply23 Oct 2016, 05:28
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team