VODACOM DOES NOT CARE

So everyone just know being civil with Vodacom is not the way cause I opted to reply to them privately, and guess what? Thats when they Do not respond, they did fix my reversal or package issue but guess hat? Didn't adjust my package, how on earth am I paying double the rate I paid prior for the same package? Especially after advised by on of their consultant that that package will be much cheaper than I had it before, and you'd think a business like Vodacom would priorities billing issues, how on earth do you bill someone double and not inform them? VODACOM IF YOU CAN' DO SOMETHING RIGHT ALL THE WAY RATHER NOT DO IT, IF YOU WILL NOT BE ADJUSTING MY PRICING ACCORDINGLY CANCEL THE CONTRACT IMMEDIATELY, I CANNOT BE TAKEN ADVANTAGE BY YOU.