1 reviews | Active since Apr 2017
Vodacom does not cancel on due date
I have a contract with Vodacom which was my late husbands phone. He passed away Nov 2016 and I had to keep this contract because it was on my name. Now I have requested a cancellation and the contract ends 3 October 2018 and was told by the agent that I have to pay for the rest of October and the contract will only end then? I feel that I have been paying for 2 years on something I did not use and now still another extra month
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
