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Daniëlle Botha

1 reviews | Active since Jul 2018

04 Mar 2020, 10:01

Vodacom does not believe in equality.

I am truly dissapointed in VODACOM's CUSTOMER SERVICE!

Thabazimbi Chats branch - Employee handeling my Case: Carin

On Friday 28 February 2020 i went to Vodacom with 3 months payslips, bank statements, proof of residence and my ID to make an application on the Special for 2 x Huawai P30 Lite's for R499.00.

It's 4 March and i only now recieved the feedback that Vodacom will not approve me for R500 a month for 2 cellphones although they admit that my credit score is Very Good and no problem with My Income.

Kgolofelo's excuse at Aquisitions is: " VODACOM DOES NOT TREAT ALL THEIR CUSTOMERS THE SAME"

However they will approve me for R500's data sim a month?

It is 2020? Why can you not treat all your customers the same??

Ive had a contract with Telkom for 2 years for a Samsung S8 - and guess what - NO ISSUES WITH TELKOM (THEY TREAT ALL THEIR CUSTOMERS THE SAME) AND I PAID R750 EACH MONTH ON TIME NEVERRRRRRR missing any PAYMENTS?!

Samsung S8 value in 2018 - R12 000 Huawai P30 Lite value 2020 x2 - +- R11 000

But Vodacom would rather treat me differently?! Why?

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