Vodacom does not acknowledge when client pays account.

I was not informed that making a payment from the app within 7 days of the debit order happening will cause a double deduction on the account. Payment was made on 23 November. Deduction happened on 01 December. Payment made in November does not reflect on any invoices and Vodacom flags January as not being paid. Despite previous complaint and legal threats. Now they attempted to lock out a cellphone that was a cash purchase and has not been subsidised by a contract.

Not only failing to reflect payment but also an attempt to lock me out of private property?

If my credit score is in any way affected by Vodacoms failure to abide by South African law they will face legal repercussions.

I already have trouble sleeping, being in the middle of a job change and will not deal with this as well.