Vodacom does NO want to RETAIN customers ....
<p>Rather dissapointing, below is my review posted the 2nd of October, I had a call from someone saying someone will call me... I am still waiting. So I will attempt to contact your HO now and inform who ever is heading up your retentions department how serious you are about retaining customers, this after being a customers for more than 10 year !!</p> <p> </p> <p>REVIEW - 2 OCT:</p> <p>No more Data I was allocated complimentary data some time ago and I was advised this will be reocurring as Vodacom does not want to lose me as a customer. I have not received it for the month of October and only received the 800mb. Does this mean I am no longer a valued customer ?</p> <p>NOT ALWAYS AVAILABLE ON CELL, EMAIL IF YOU CANNOT GET HOLD OF ME.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
As per the feedback from the Upgrades Team, their office contacted you and provided feedback on your complaint.
Regards
Vodacom Consumer Website Team
Dear Customer
As per the feedback from the Upgrades Team, their office contacted you and provided feedback on your complaint.
Regards
Vodacom Consumer Website Team
