DAAK
Dr Abdullah Ali Khan

1 reviews | Active since Mar 2011

21 Jul 2016, 11:14

VODACOM DOES IT YET AGAIN - PROMISE TO CALL BUT DON'T????????

<p>VODACOM HAS STILL NOT CONTACTED ME DESPITE PROMISING TO DO SO. IS THIS A DELAY TACTIC. I WROTE A REVIEW ON HELLO PETER ABOUT INCORRECT BILLING. I GOT A RESPONSE SAYING A CONSULTANT WILL CALL ME. IT IS NOW SIX DAY AND NOBODY HAS CALLED. HOW DO I DEAL WITH THIS. DO I ASK MY BANK TO CANCEL MY DEBIT ORDER? I WILL DO JUST THAT IF VODACOM DOES NOT CONTACT ME TOMORROW MORNING ON ********** 416. **********!!!</p>

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Replies (1)
Vodacom
Vodacom's reply21 Jul 2016, 11:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team